User Involvement in Future Internet Projects Paper Published

posted 2 May 2013, 04:36 by Michael Boniface
SESERV's paper "User Involvement in Future Internet Projects" has been recently published in 
The Future Internet Lecture Notes in Computer Science Volume 7858, 2013, pp 310-322. 

"To determine actual attitudes and practices of those in the Future Internet industry towards user involvement, delegates at the 2012 FIA participated in a focus group and a survey. Continuous user involvement is highly valued and expected to maximise the societal benefits of FI applications. However, just over half of the FI projects apply a user-centred approach, and a large number of survey respondents admitted to being not very knowledgeable about standard user-centred design tools or techniques."